Frequently asked questions
Orders placed before 10 PM are shipped the next working day. Delivery within the Netherlands usually takes 1 to 2 working days.
You can return unopened products within 30 days for a full refund. Just contact us and we will help you arrange it.
Our ceremonial matcha comes directly from the Uji region in Japan, hand-picked from shade-grown leaves and stone-ground for a smooth, vibrant flavour.
Keep it sealed in a cool, dark place away from light and moisture. For the longest freshness, store it in the fridge and use it within a few weeks of opening.
Keep it sealed in a cool, dark place away from light and moisture. For the longest freshness, store it in the fridge and use it within a few weeks of opening.
Yes. Every batch is independently lab tested in Europe for pesticides, heavy metals, and microbiological quality, meeting Europe’s strict safety standards.
