Skip to content

Cart

Your cart is empty

Continue shopping
We're here to help

Frequently asked questions

How long will it take to receive my order?

Orders placed before 10 PM are shipped the next working day. Delivery within the Netherlands usually takes 1 to 2 working days.

What is your return policy if I am not satisfied?

You can return unopened products within 30 days for a full refund. Just contact us and we will help you arrange it.

Where is your matcha sourced from?

Our ceremonial matcha comes directly from the Uji region in Japan, hand-picked from shade-grown leaves and stone-ground for a smooth, vibrant flavour.

How should I store my matcha to keep it fresh?

Keep it sealed in a cool, dark place away from light and moisture. For the longest freshness, store it in the fridge and use it within a few weeks of opening.

How should I store my matcha to keep it fresh?

Keep it sealed in a cool, dark place away from light and moisture. For the longest freshness, store it in the fridge and use it within a few weeks of opening.

Is your matcha tested for safety and purity?

Yes. Every batch is independently lab tested in Europe for pesticides, heavy metals, and microbiological quality, meeting Europe’s strict safety standards.